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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Valerie Donlon

July 31, 2025

5  out of  5
rating by Valerie Donlon
"This office is not only professional but compassionate. With the loss of my parents in an automobile accident, Jenny took care of all of our insurance questions and policy updates with efficiency and kindness. I would highly recommend this office!"
We responded:
"Thank you for your kind words. It’s our pleasure to assist you! If there is anything else we can do to help, please let us know! "
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火神投资

July 15, 2025

5  out of  5
rating by 火神投资
"She served me today. She is very professional. She does a great job. We like her very much. she is alexis."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Dong Sheng

July 15, 2025

5  out of  5
rating by Dong Sheng
"Alexis sever for us. She is so nice and helpful. Everything is so good. We love here"
We responded:
"Thank you for the kind words for Alexis. We are so happy you chose our office. "
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ron pol

March 7, 2025

5  out of  5
rating by ron pol
"Always friendly and professional."
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Nick Thrasher

July 26, 2024

5  out of  5
rating by Nick Thrasher
"Alexis is the nicest most caring and most of all is a genuine person who understands all of your insurance policy needs weather it’s life, home or auto. She’s EXTREMELY professional. Franklin Ollis I’m sorry you’re the only person who’s probably EVER said that about Alexis. I enjoy calling into the office and having the pleasure of speaking with her."
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Franklin Ollis

July 26, 2024

1  out of  5
rating by Franklin Ollis
"Horrible service Alexis is nasty there staff is terrible I will be taken my business else were. Unreliable. Lack of communication"
We responded:
"Franklin, I am very sorry to hear about your experience with my office. Please call me if you would like to discuss it further. Gina McQuillan"
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Karen Orders

June 7, 2024

5  out of  5
rating by Karen Orders
"Great group of people! Very helpful always and quick to respond."
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Anthony Sluss

March 2, 2024

5  out of  5
rating by Anthony Sluss
"Samantha was very kind and helpful with setting up my home and auto insurance."
We responded:
"Thank you, Anthony, Samantha will be so happy to hear that. "
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Emily Hupp

February 29, 2024

5  out of  5
rating by Emily Hupp
"Excellent service provided by Gina and her staff"
We responded:
"Thank you so much Emily. We appreciate your kind words. Gina"
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Tanner Barr

February 28, 2024

5  out of  5
rating by Tanner Barr
"Great customer service. Insurance Agent Alexis is very knowledgeable and professional."
We responded:
"Tanner, that is so kind of you. I will make sure Alexis knows you appreciate her. Gina"
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Jessie Rose

September 29, 2023

5  out of  5
rating by Jessie Rose
"A very professional office with a great staff who is always ready to answer any questions you may have! It is always a pleasure to come into Gina McQuillan's office, Gina herself is a great agent."
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Grump Azz Garage

September 29, 2023

5  out of  5
rating by Grump Azz Garage
"Very knowledgeable and polite staff"
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Damyen Bair

September 29, 2023

5  out of  5
rating by Damyen Bair
"Wonderful and knowledgeable staff, very helpful with questions and concerns I had about policies."
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Joe Sigurani

January 18, 2023

5  out of  5
rating by Joe Sigurani
"Very awesome personel, and very attentive."
We responded:
"You're the best Joe. Thank you! Gina"
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Ed “The Bearded Wanderer” Swale

November 12, 2022

1  out of  5
rating by Ed “The Bearded Wanderer” Swale
"I purchased a house in Salem Nov 2021. As soon as I started insuring with this business, I was told I needed a new roof because of the “discoloration” in the pictures they took from ground level. I have a 65’ Oak tree covering the whole house. I have a VA loan and to have it approved, the roof had to pass their standards. The roof was classified as Average. State Farm demanded I hire a roofing company to come and inspect it. I told them I would not do it because I already gave them the paperwork saying the roof was AVERAGE. well, they just canceled my homeowners insurance. Just to let you know, I am a 100% disabled combat veteran who was homeless for over 3 years and they feel that replacing a roof while on VA Disability is not an issue for me. I will be canceling my auto insurance with them now. I found Allstate has better rates with better coverage for both home and auto. Got my cancellation notice the day before Veterans Day. 🇺🇸 VA Minimum Property Requirements at a Glance *Working electric, heating and cooling systems *ADEQUATE ROOFING THAT WILL LAST THE FORESEEABLE FUTURE *Sufficient in size for basic living necessities *Clean, continuous water supply with sanitary facilities *Free of lead-based paint *Free of wood destroying insects, fungus and dry rot *Safe and sanitary sewage disposal *Accessible from an all-weather public or private street *Attics and crawl spaces must be accessible and properly vented"
We responded:
"Ed, I see you took great care and time writing your post regarding the State Farm non-renewal of your homeowner insurance. I understand your frustration that the VA inspection of the roof did not satisfy the State Farm underwriting requirement. State Farm found that the home may be in danger of water damage due to an aging roof and declined to take on the risk next year. I am sorry that the VA and State Farm's assessment did not match, and this has caused you distress and inconvenience. I am happy you found insurance for you home quickly. Please call or text the office so we can cancel your auto insurance on the date you moved to Allstate. My sincere regret for your experience. "
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Ryan Partee

September 1, 2022

5  out of  5
rating by Ryan Partee
"The person I talk to you was knowledgeable and took care of what needed to be done"
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Bob Rast

October 12, 2021

5  out of  5
rating by Bob Rast
"The best"
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Rodd Meyer

September 3, 2021

5  out of  5
rating by Rodd Meyer
"Visited the office yesterday. Haley and Alexis were very friendly, professional and answered all my questions. Great customer service!"
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Jeff

May 20, 2021

4  out of  5
rating by Jeff
"Staff very friendly easy to work with, auto policies great deal no hesitation in switching to state farm. The home owners seems like it could be more reasonable but I haven't done alot of research on it yet either. Overall glad I switched to Gina's office"
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Mary Chuey

May 14, 2021

5  out of  5
rating by Mary Chuey
"Appreciate Gina and her staff. Was a good experience."
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Elizabeth Nagamalla

October 30, 2020

5  out of  5
rating by Elizabeth Nagamalla
"Thanks to Gina and your company and the excellent service provided by your delightful employees, Solomon and I would love to recommend your company to anyone who needs. Thank again!"
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Sheila Toothman

September 22, 2020

5  out of  5
rating by Sheila Toothman
"Awesome customer service"
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Mike Showalter

August 21, 2020

5  out of  5
rating by Mike Showalter
"They are extremely helpful and very friendly. Their rates are among the best around, I will be staying with them for all of my insurance needs."
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Alma Smith

June 28, 2020

5  out of  5
rating by Alma Smith
"This company is absolutely great."
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Matthew Hall

June 26, 2020

5  out of  5
rating by Matthew Hall
"Always have a good experience when I have to visit the office"