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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jeanette Stone

April 2, 2026

5  out of  5
rating by Jeanette Stone
"Very friendly staff, always ready to help. There is no such thing as a dumb question here. 😁"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Charles Bates

March 30, 2026

5  out of  5
rating by Charles Bates
"So far I don’t have any complaints but I do have to give a compliment to the agent that helped me out with insurance when I needed it right away"
We responded:
"We are grateful for your 5-star review, Charles! Thanks for taking a moment to share your positive rating of State Farm Agent Gina McQuillan’s Team here in Salem . "
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Peter Vliet

March 30, 2026

5  out of  5
rating by Peter Vliet
"My State Farm Agent Kristi was informative and very tuned in to my coverage needs. We reviewed my current policies and managed to Bundle an Auto, Home and Life policy that overall featured economies and better coverage too. I'm 73 years old and have less worries and more confidence thanks to the thoughtful and capable treatment I received setting up new policies through State farm. (Was with my prior Insurance Agency over 45 years!)"
We responded:
"We are grateful for your 5-star review, Peter! Thanks for taking a moment to share your positive rating of State Farm Agent Gina McQuillan’s Team here in Salem . "
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Pat Swiger

March 24, 2026

5  out of  5
rating by Pat Swiger
"Kristi was amazing to work with and very knowledgeable!"
We responded:
"Thank you for the fantastic review, Pat! We are always here to help with your insurance needs here in Salem . "
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Catera Brown

March 18, 2026

5  out of  5
rating by Catera Brown
"I enjoy getting new car insurance however I do wish they priced matched because I got a better offer month rate after I got the insurance from a different company"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Gina McQuillan’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Johnny Stephenson

March 5, 2026

5  out of  5
rating by Johnny Stephenson
"Great service in everything I’ve needed very friendly.!!"
We responded:
"Thank you for your kind review of State Farm Agent Gina McQuillan’s Team. We appreciate it!"
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Kenny Lawson

February 28, 2026

5  out of  5
rating by Kenny Lawson
"Great customer service and savings. Staff is always happy to help. Highly recommend!"
We responded:
"Kenny, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Gina McQuillan’s Team!"
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Sue Skiba

February 27, 2026

5  out of  5
rating by Sue Skiba
"Kristi, Gina and all the other people at our local State Farm office go above and beyond to take care of our insurance needs! They always have. I truly appreciate their knowledge and expertise, their helpfulness and their friendliness."
We responded:
"Thank you for the amazing review, Sue! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Moram Lasya

February 24, 2026

5  out of  5
rating by Moram Lasya
"They are so helpful from beginning and Kristi made it so easy"
We responded:
"Moram, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Jason Fugate

February 10, 2026

5  out of  5
rating by Jason Fugate
"Kristi was really good at helping me find better coverage insurance with State Farm insurance and at a lower price than my other insurance policies! Thanks!"
We responded:
"We are grateful for your 5-star review, Jason! Thanks for taking a moment to share your positive rating of State Farm Agent Gina McQuillan’s Team here in Salem . "
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JOEY RIVERA

February 6, 2026

5  out of  5
rating by JOEY RIVERA
"Kristi Lawson is just an amazing person. She helped me from the beginning to the end with no hesitation and with full confidence. She answered all of my questions and even made sure of some things for me as well. I HIGHLY RECOMMEND KRISTI LAWSON. Thank you for helping me and making me feel so comfortable and relaxed through this change over. You are very much appreciated."
We responded:
"Thank you for your kind review of State Farm Agent Gina McQuillan’s Team. We appreciate it! Thank you for the amazing review, JOEY! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "
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tracy randolph

February 4, 2026

5  out of  5
rating by tracy randolph
"Drew was such a big help to us. We were paying double with another company and he helped us."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Gina McQuillan’s Team. "
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Christopher M McGee

January 20, 2026

5  out of  5
rating by Christopher M McGee
"I worked with Alexis! Always does a good job! :)"
We responded:
"Christopher, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Dominic McKim

January 13, 2026

5  out of  5
rating by Dominic McKim
"Alexis was absolutely great to work with. She was knowledgeable, responsive, and took the time to explain everything clearly so I understood my coverage options. She made the whole insurance process easy and stress-free, and I felt confident knowing she had my best interest in mind. Highly recommend Alexis to anyone looking for reliable and honest insurance help."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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bill smith

October 8, 2025

5  out of  5
rating by bill smith
"First class all the way you could not ask for a nicer staff and very helpful on anything I've ever had go wrong with the house car or otherwise highly recommended"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Valerie Donlon

July 31, 2025

5  out of  5
rating by Valerie Donlon
"This office is not only professional but compassionate. With the loss of my parents in an automobile accident, Jenny took care of all of our insurance questions and policy updates with efficiency and kindness. I would highly recommend this office!"
We responded:
"Thank you for your kind words. It’s our pleasure to assist you! If there is anything else we can do to help, please let us know! "
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火神投资

July 15, 2025

5  out of  5
rating by 火神投资
"She served me today. She is very professional. She does a great job. We like her very much. she is alexis."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Dong Sheng

July 15, 2025

5  out of  5
rating by Dong Sheng
"Alexis sever for us. She is so nice and helpful. Everything is so good. We love here"
We responded:
"Thank you for the kind words for Alexis. We are so happy you chose our office. "
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ron pol

March 7, 2025

5  out of  5
rating by ron pol
"Always friendly and professional."
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Nick Thrasher

July 26, 2024

5  out of  5
rating by Nick Thrasher
"Alexis is the nicest most caring and most of all is a genuine person who understands all of your insurance policy needs weather it’s life, home or auto. She’s EXTREMELY professional. Franklin Ollis I’m sorry you’re the only person who’s probably EVER said that about Alexis. I enjoy calling into the office and having the pleasure of speaking with her."
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Franklin Ollis

July 26, 2024

1  out of  5
rating by Franklin Ollis
"Horrible service Alexis is nasty there staff is terrible I will be taken my business else were. Unreliable. Lack of communication"
We responded:
"Franklin, I am very sorry to hear about your experience with my office. Please call me if you would like to discuss it further. Gina McQuillan"
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Karen Orders

June 7, 2024

5  out of  5
rating by Karen Orders
"Great group of people! Very helpful always and quick to respond."
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Anthony Sluss

March 2, 2024

5  out of  5
rating by Anthony Sluss
"Samantha was very kind and helpful with setting up my home and auto insurance."
We responded:
"Thank you, Anthony, Samantha will be so happy to hear that. "
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Emily Hupp

February 29, 2024

5  out of  5
rating by Emily Hupp
"Excellent service provided by Gina and her staff"
We responded:
"Thank you so much Emily. We appreciate your kind words. Gina"
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Tanner Barr

February 28, 2024

5  out of  5
rating by Tanner Barr
"Great customer service. Insurance Agent Alexis is very knowledgeable and professional."
We responded:
"Tanner, that is so kind of you. I will make sure Alexis knows you appreciate her. Gina"